Position Vacant @ Fight Club
Job Title: Retail and Online Store Assistant
About Us: We are a retail store/warehouse specializing in historical replicas and pop culture curios. Our dynamic team is seeking a Retail and Online Store Assistant to join us in Warnervale, NSW.
- Packing and Dispatch: Responsible for efficiently packing and dispatching orders for our online store, ensuring accuracy and timeliness.
- Customer Service: Engage with customers at our shop front, providing assistance, answering inquiries, and ensuring a positive shopping experience.
- Shop Front Maintenance: Keep the shop front clean, organized, and visually appealing at all times.
- Inventory Management: Assist in managing inventory levels, restocking shelves, and conducting regular stock checks.
- Adhere to Policies: Follow company policies and procedures regarding customer interactions, safety protocols, and store operations.
- Previous experience in retail or customer service preferred.
- Strong communication and interpersonal skills.
- Attention to detail and ability to multitask.
- Friendly and approachable personality with a passion for providing excellent customer service.
- Ability to work collaboratively as part of a team.
- Basic computer skills for online order processing and inventory management.
- Physical ability to lift and move boxes and merchandise.
- Opportunities for growth and development within the company.
- Employee discounts on store merchandise.
- Flexible work hours.
How to Apply: If you're enthusiastic about history, LARP, Cosplay or pop culture and enjoy interacting with customers, we'd love to hear from you! Please answer the questions below, submit your resume and tell us a little bit about yourself and why you're interested in joining our team.