Returning items Policy
Change of Mind
Items purchased from Fight Club are eligible for a refund within 7 days for any reason. To return an item, contact us and ship it back. You can also use the returns request in your account page
When returning items, please use regular post; optional insurance is available. Oversize items may require courier return.
Please ensure the item is returned in its original box and packaged securely. You will be responsible if the item is not returned in the condition it left our warehouse.
We'll notify you once we've received and checked the return. We will send you a Store Credit for use in the future for the full value of the order.
If you prefer a refund a restocking fee of 10% or $20 AUD (whichever is greater) will apply.
We may also retain processing fees on some refunds depending upon the payment method used.
This policy covers all our equipment, unless otherwise specified on our website. We reserve the right to choose whether to repair, replace, or refund an item based on the circumstances. When returning items, please use regular post; optional insurance is available. Oversize items may require courier return.
If a product has a confirmed problem or an incorrect item was sent from our warehouse, we will supply you with a pre-paid Return Label. You can simply safely repackage and return the product.
If an item is damaged upon receipt, we will require images of the packaging and product. We will look to see if insurance was purchased and we will work to resolve the issue with you.
At our discretion, we may offer Store Credit exceeding the item's value instead of a direct refund.
Please be aware modifying equipment voids all warranties, whether expressed or implied.
To return an item, contact us and ship it back. We'll notify you by email once we've received and processed the return. You can also use the returns request in your account page.
If you cancel an order before it has been packed for shipment only the payment method fee will be retained.
If the order has been packed and a shipping label created we will send you a Store Credit for use in the future for the full value of the order.
If you prefer a refund - will retain processing fees on your payment method if applicable and a $10 fee may apply.
AUCTIONS - We do not accept returns on Auction items. Auction items are sold "as is" and returns are not required under Australian Consumer Law.
STORE CREDIT – If offered & accepted, you will need to have or create an account with our website so that we can apply the CREDIT. You should expect to see your CREDIT (and be able to use it) almost immediately.